FAQ

Frequently Asked Questions

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Why Aeonroll

Here at Aeonroll, we are dedicated to maintaining the highest standards of integrity, trust, and privacy to best serve and protect our clients. Your safety and privacy are our top priorities, which is why we continuously enhance our security measures and protocols. We aim to safeguard not only your experience but also the security of our platforms and services to ensure your satisfaction. Since our inception in early 2021, Aeonroll has operated with these core values at the forefront of everything we do, and we are committed to upholding them for years to come.

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How do I buy with Aeonroll

To purchase through Aeonroll, you have two options: open a ticket or inquire via our live chat. When opening a ticket, you’ll have the ability to select both your preferred digital currency and payment method. Once the ticket is submitted, you’ll be connected with one of our live specialists who will guide you through every step of the process, ensuring a seamless experience from start to finish. While we recommend using the ticket process for a more tailored experience, you can also initiate a purchase directly through our live chat. Upon starting a chat, you’ll be connected to a live specialist who will assist with your purchase and address any questions or concerns you may have.

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How do I sell with Aeonroll

To sell through Aeonroll, you have the option to either open a ticket or inquire via our live chat. When opening a ticket, you’ll be able to choose both the digital currency you wish to sell and your preferred payment method for receiving funds. Once your ticket is submitted, you’ll be connected to one of our live specialists who will guide you through the entire selling process. While we recommend using the ticket process for a more streamlined experience, you can also initiate a sale via live chat. As soon as you start a chat, you’ll be connected to a live specialist who will assist with your sale and answer any questions you may have.

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Do Aeonroll requires any document verification

Yes, we offer three different levels of verification and services. You may complete our registration process based on your needs and the services you require. Each level of verification allows access different services with increased levels of trading. The levels are shown below:

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How do I get started

To begin your journey with Aeonroll, you’ll first need to create an account. Whether you’re buying or selling, our platform is designed to be quick and user-friendly. Simply click on ‘Create an Account’ and fill in the required information. After completing the registration, you will proceed with the verification process that best suits your needs. If you need assistance at any point during registration, feel free to initiate a live chat, where one of our specialists will be readily available to guide you through the process.

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